TPS Member ServicesWe Offer Complete Solutions For Your Business

Since 1983, TPS has partnered with Texas public entities to provide best-in-class self-insurance products, as well as outstanding claims, risk management, and loss control services. Whether providing services the entity does not currently have or acting as an extension of existing risk management programs, our team is committed to meeting the needs of our members.

Executive Director / CEO, Scott Payne

Claims Management

TPS takes a comprehensive, well-structured and expertly managed approach to every claim. Our claims professionals communicate clearly with all parties involved and continuously monitor and manage all of the issues that can affect the cost of a claim. Through our experience in all aspects of claims management, we’ve developed an exemplary set of best practices for the day-to-day conduct of our business. The result is a cohesive, consistent service delivery from the first report of a claim through to its successful resolution.

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Loss Control

No one wants to see accidents happen—that's why loss control is at the core of the TPS philosophy. Our loss control program focuses on prevention. By eliminating or mitigating potential causes of injury for our members and their employees, we reduce the overall cost of loss. By listening to you and learning about your operations, we can design and implement a customized safety and loss prevention program that will significantly reduce the frequency and severity of injuries.

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Managed Care

An integrated cost containment and quality assurance program provides a complete range of managed care services which include Peer Review, Utilization Review, PPO & WC networks, Preauthorization/Precertification, Medical Bill Review, & Case Management.

  • Designated bill processing professionals on your account

Prescription Card Program

TPS provides a comprehensive cost savings prescription card program which provides cost savings to the employer and enhanced level of care to the injured worker.

Subrogation Recovery Management

TPS evaluates the claims process completely and determines whether a member’s property has residual value and can be sold or if another party is liable for damage or injury. Our team of claim professionals will manage the auto, property and workers’ compensation claims with the goal of maximizing subrogation, contribution and salvage recoveries.

Toll Free Claims Reporting (FirstCall)

TPS’s call center services simplify the time-consuming and difficult process of claim reporting, increase the efficiency of claims management programs and save carriers considerable time and money. Our customer care center receives loss reports and other client communications by phone, fax, e-mail, EDI and internet services 24 hours a day everyday of the year.

Web-based Risk Management

A web-based risk management information system that delivers real-time access to adjusters notes, financial information and reports through any web browser.

  • Online reporting of DWC and P&C forms
  • Online access to claim and risk data in an easy to use, web-based format
  • Online report writing and viewing capabilities