TPS Member ServicesWe Offer Complete Solutions For Your Business

Since 1983, TPS has partnered with Texas public entities to provide best-in-class self-insurance products, as well as outstanding claims, risk management, and loss control services. Whether providing services the entity does not currently have or acting as an extension of existing risk management programs, our team is committed to meeting the needs of our members.

Executive Director / CEO, Scott Payne

TPS takes a comprehensive, well-structured and expertly managed approach to every claim. Our claims professionals communicate clearly with all parties involved and continuously monitor and manage all of the issues that can affect the cost of a claim. Through our experience in all aspects of claims management, we’ve developed an exemplary set of best practices for the day-to-day conduct of our business. The result is a cohesive, consistent service delivery from the first report of a claim through to its successful resolution.

Claims Management encompasses an overall effort from the following services which TPS includes in its package to you. It’s a quality cost savings package for everyone’s program.

  • Average adjuster experience 20 years
  • Bilingual adjusters
  • Designated adjusters & supervisors on your account
  • Less than 3% employee turnover rate
  • Claims guide/kits provided
  • Claims indexing standard
  • In-house continuing education program
  • Monthly loss run reporting
  • On-site claims reviews

We have Claims Offices located in:

  • Austin
  • Dallas
  • Houston
  • Lubbock